At Beautiful Linens, we strive for exceptional service to our Customers. We believe it is paramount to create an extraordinary visit and buying experience and want our Customers to be absolutely satisfied with their purchase.
We want you to love your purchase, but if you are not completely satisfied, we will gladly accept merchandise returns within 30 days of purchase. We ask you to do the following:
- Login to My Account on our main website page at https://www.BeautifulLinens.com and select the Orders page. Select View under ACTIONS next to the Order to be refunded. Once in the Order Details page, select REFUND MY ENTIRE ORDER. Use the My Refund Requests under My Account to view any messages and/or status. Also, if you wish to order again, select Order Again.
- If you do not have an account or wish to do a partial exchange, please contact Customer Service at Support@BeautifulLinens.com to request a refund or an exchange.
- Items must be received by us within 10 business days of issuing the Return Authorization in new, unaltered, unused, and re-packaged in its original packing.
- Beautiful Linens will provide you a prepaid shipping label for the return if shipment is within the U.S., otherwise, return shipment will be at the Customer’s expense. Once the product is received and inspected, a credit will be issued for the product purchase, minus the original cost of shipping. As a general process, we initiate the refund back to your account within 2 business days. Please allow up to 5 days for the payment or credit card processor to complete the refund.
- Beautiful Linens reserves the right to make all final decisions on returns. Custom, embroidered or monogrammed orders are not returnable. No refunds, returns or credits will be issued without a Return Authorization from Beautiful Linens or if the item is found to be damaged or misused from its original condition.
Changes or Cancellations:
We ship within 2 business days after we receive your order. If changes need to be made, we will make every effort to do so. Please email us at Support@BeautifulLinens.com.
If you have any questions about our return policy, please contact us at:
Via email at Support@BeautifulLinens.com or By phone at 1-844-546-3671 (US Toll Free) or +1-610-615-0135 (Outside the US or US Local)