At Beautiful Linens, we strive for exceptional service to our Customers. We believe it is paramount to create an extraordinary visit and buying experience and want our Customers to be absolutely satisfied with their purchase.
If for some reason you wish to return or exchange an item, we ask you to do the following:
- Please email us at firstname.lastname@example.org within 10 days of receipt of item and we will issue a Return Authorization or work out an exchange.
- Items must be received by us within 7 business days of issuing the Return Authorization in new, unaltered, unused, and re-packaged in its original packing.
- Product must be shipped at Customer’s expense. Once the product is received and inspected, a credit will be issued for the product purchase, minus the original cost of shipping.
- Beautiful Linens reserves the right to make all final decisions on returns. Custom orders are not returnable. No refunds, returns or credits will be issued without a Return Authorization from the Seller or if the item is found to be damaged or misused from its original condition.
If you have any questions about our return policy, please contact us.
Changes or Cancellations:
We ship within 3 business days after we receive your order. If changes need to be made, we will make every effort to do so. Please email us at email@example.com.